Frequently asked questions

Appointify is a free mobile app that fills last-minute appointment cancellations by instantly texting your waitlist — the first client to reply books the open slot. It works for appointment-based businesses and runs alongside the booking software you already use.

Appointify is free to download and use on iOS and Android, with no credit card required and no per-booking fees.

Appointify is built for appointment-based businesses — including hair and nail salons, barbershops, spas and med spas, massage therapists, estheticians, fitness coaches and personal trainers, yoga and Pilates studios, chiropractors, dentists, physical therapists, acupuncturists, tattoo studios, photographers, tutors, pet groomers, and more.

Appointify can be set up in under 5 minutes without technical skills.

Appointify operates as a standalone platform and doesn’t require connection to existing scheduling software.

Appointify offers a mobile app for Apple and Android devices, allowing you to manage appointments and send appointment alerts from the Appointify mobile app.

For businesses without existing waitlists, the app facilitates creation and management from scratch.

Appointify doesn’t process payments; customers handle transactions directly with businesses.

Appointify uses text (SMS) messages to alert customers on your waitlist about last-minute openings.

When slots fill, affected customers receive notification about the filled slot and future availability.

The platform serves massage therapists, chiropractors, salons, fitness centers, medical practices, and similar businesses.

Appointify is not currently HIPAA compliant and does not sign Business Associate Agreements (BAAs).