Effective Date: 2/27/2025

Appointify, LLC ("Company," "we," "us," or "our") operates www.Appointify.com and the Appointify mobile app (collectively, the “Services”). This Privacy Policy describes how we collect, use, share, and safeguard your information when you use our Services.

By accessing or using the Appointify app or website, you consent to the practices described in this Privacy Policy.

We collect personal information that you voluntarily provide to us, such as when you join a waitlist, import contacts, or manually enter client data:

• Name
   
• Phone number
   
• Email address
   
• Business name
   
• Contacts from your phone address book (with permission)
   
• Location data (with permission)
   
• Payment information (processed via Stripe)
   

We may collect non-personal and device-related information such as:

• IP address
   
• Device type and model
   
• Operating system and browser type
   
• App usage data (e.g., screens visited, actions taken)
   
• Analytics and crash reports
   
• Cookies and mobile identifiers
   

With your permission, our app may access the following:

• Contacts – to help you build your client waitlist
   
• Location – for location-based features and service usage analysis
   
• Push Notifications – to send alerts about appointment openings and app updates
   

We use your data to:

• Provide and operate the Appointify service
   
• Send and manage appointment-related communications
   
• Improve app performance, features, and user experience
   
• Process payments via Stripe
   
• Send marketing emails or texts (with your consent)
   
• Ensure security, prevent fraud, and enforce our terms
   

We do not use your data to track you across other apps or websites.

We may share limited data with trusted third-party service providers only to support the app’s core functionality:

• Stripe – payment processing
   
• Plivo – text message delivery
   
• Firebase (Google) – analytics, crash reporting, performance monitoring
   
• Meta/Facebook SDK & App Events API – app login and analytics
   
• Google Mobile Ads SDK – advertising (if used within app)
   

These third parties are bound by their own privacy policies. We encourage you to review their practices.

We use industry-standard security measures (encryption, firewalls, access control) to protect your personal data. Despite this, no method of transmission over the internet is 100% secure. We recommend taking your own precautions when sharing personal information online.

You have the right to:

• Access, correct, or delete your personal data
   
• Opt-out of marketing communications
   
• Revoke permissions such as Contacts or Location via your device settings
   
• Request account deletion by contacting us
   

To exercise these rights, email us at [insert support email].

We use cookies and similar technologies on our website to improve functionality, analytics, and marketing. You can manage cookie preferences through your browser settings.

Note: Our mobile app does not track you across third-party apps or websites and does not require Apple’s App Tracking Transparency (ATT) prompt.

Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with information, please contact us immediately.

We may update this policy from time to time. The "Effective Date" will always reflect the latest version. Continued use of our services after changes indicates your acceptance of the revised policy.

If you have questions about this Privacy Policy, contact us at:

 📍 Appointify, LLC
📍 342 Troty Circle SW, Knoxville, TN 37919