Maria P., Massage Therapist
Please contact us if you do not see the answer you are looking for below.
Appointify can be set up in under 5 minutes without technical skills.
No, Appointify is a stand-alone solution that works independently of your existing scheduling software. You don't need to have scheduling software to use Appointify.
Yes, Appointify offers a mobile app for Apple and Android devices, allowing you to manage appointments and send appointment alerts from the Appointify mobile app.
No waitlist? No problem! Appointify makes it easy to build and manage one from scratch. Just add customers to your waitlist over time right from the app — we’ve got you covered every step of the way.
No — Appointify doesn’t include payment processing — and that’s by design. You stay in full control by handling payments directly with your customer, just like you already do. No fees, no middlemen, just more booked spots and extra cash in your pocket.
Appointify uses text (SMS) messages to allert customers on your waitlist about last-minute openings. Only one customer can claim an open appointment slot. If you don't have a waitlist Appoitify will become your waitlist.
If the slot is already filled, Appointify will notify clients that this particular slot was filled but that they will be informed of future availability.
Absolutely! Appointify is ideal for any business that accepts appointments, including massage therapists, chiropractors, salons, fitness centers, medical practices, and more.
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We currently offer two subscription plans:
Both plans include a dedicated SMS number, daily rebooking alerts, and full access to all core features.
Yes! We offer a 7-day free trial, which starts after your dedicated SMS number is activated (activation takes 1–4 business days).
The trial includes access to all features with up to 25 waitlist customers.
Every plan includes:
Basic performance metrics (SMS sent, opt-outs, extra cash earned)
Nope! All SMS costs are included in your subscription. No surprise charges or overage fees.
Once you reach your plan’s limit (25 or 100 customers), you won’t be able to add new people to your waitlist unless:
We recommend maintaining at least 5 active waitlist customers for best results.
You can choose between:
Prices are pre-tax.
You can upgrade or downgrade your monthly plan at any time. Changes take effect at the start of your next billing cycle.
Absolutely! Appointify is ideal for any business that accepts appointments, including massage therapists, chiropractors, salons, fitness centers, medical practices, and more.
Appointify offers two main pricing plans:
Starter Plan: Best for independent operators, allowing a waitlist of up to 25 customers and 1 rebooking notification to those customers per day.
Growth Plan: Designed for larger independent operators, accommodating a waitlist of up to 100 customers and includes up to 3 rebooking notifications per day.
Yes, Appointify provides custom enterprise plans tailored to specific business needs. For more information, you can contact Enterprise Sales for a custom plan.
You’ll keep access until the end of your billing cycle. After that:
Once activated, your SMS number stays dedicated to your business as long as your plan is active. If your plan lapses, the number may be reassigned.
Right now, Appointify is available only in the U.S. and Canada. We're working on expanding soon!
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